The Patient Services Representative (PSR) provides vital customer service via telephone and in person. This position is responsible for answering calls on LCH’s main line, routing calls to appropriate staff, making appointments for the health center and providing basic information. When functioning in the role of front office reception, the PSR directs patients to the proper service, performs patient intake and assessment, provides check-out services, collects and records fees, and provides patient services (appointments and inquiries).
This position will require evening hours and travel between LCH locations.
- Bilingual fluency in Spanish and English required
- High school diploma, or equivalent, required
- Medical/Vision/Prescription/Dental insurance
- Employer paid basic Life/LTD insurance
- Retirement plan with employer match
- Reimbursement accounts (FSA)
- Paid Time Off and Paid Holiday
COVID-19 Vaccination required.
LCH is a culturally competent, bilingual, bicultural agency. Qualified members of the community are encouraged to apply.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
LCH Health and Community Services (LCH) is a Federally Qualified Health Center and Patient-Centered Medical Home in southern Chester County, Pennsylvania. LCH’s mission is to improve the health and well-being of people and communities by providing high quality healthcare, resources, and social services. LCH offers a comprehensive scope of healthcare, social services, outreach, and education programs to low-income, underserved families living and working in Southern Chester County.